This study aimed at optimizing the production of glycolic acid from glycerol catalytic oxidation over a silver catalyst supported on a mixed cerium-zirconium oxide, to progress towards the industrialization of a derived process. Optimization of the operating conditions was performed using the response surface methodology. We concluded that the production of glycolic acid depends mainly of glycerol concentration, NaOH/glycerol ratio, catalyst/glycerol ratio, and O2/glycerol ratio. The optimal conditions we found were a temperature of 60 °C, a NaOH/glycerol molar ratio of 2, an O2/glycerol molar ratio of 0.23, and a catalyst/glycerol mass ratio of 0.07. With these optimal conditions, it was possible to increase the glycerol concentration from 0.3 M to 2 M, obtaining an increase in the concentration of glycolic acid in the liquid fraction, from 0.27 mol/L of glycolic acid (with initial glycerol solution 0.3 M) to 0.88 mol/L (with initial solution 2 M), while keeping a 100% glycerol conversion.