Health Workers’ Perception and Emotions Surrounding Teleconsultation in Pediatric Cancer Care During the COVID-19 Pandemic - Université de Lille Accéder directement au contenu
Article Dans Une Revue Journal of pediatric hematology/oncology Année : 2023

Health Workers’ Perception and Emotions Surrounding Teleconsultation in Pediatric Cancer Care During the COVID-19 Pandemic

Résumé

Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and emotions of health workers (HWs), to assess the feasibility of teleconsultations, and to evaluate technical issues. Materials and Methods: This is a prospective monocentric exploratory study based on synchronous, video consultations between HWs and pediatric patients treated for blood or solid malignancies or blood benign diseases. Every HW completed an online survey which covered technical aspects, data concerning satisfaction, quality of the interaction with the patient, and emotions felt after the teleconsultation. A score was calculated for each aspect. Results: Eleven specialists participated in the study, and we selected 84 questionnaires. With a satisfaction rate of 74%, HWs felt mostly calm (80%), relaxed (70%), stress-free (69%), and relieved (65%). We calculated the following median scores: an overall satisfaction score of 6.67 (0 to 10), a global feeling score of 8.79 (3.33 to 10.00), and a quality score of 7.34 (2.50 to 10.00). A strong correlation between the quality of teleconsultation and the satisfaction of the HWs has been highlighted (r=0.588). Conclusion: Our series is an encouragingly positive experience from the perspective of the HWs, their feelings, and perceptions.
Fichier non déposé

Dates et versions

hal-04452962 , version 1 (12-02-2024)

Identifiants

Citer

Pierluigi Calò, Pierre Leblond, Magali Girodet, Alice Gauchet, Amélie Anota, et al.. Health Workers’ Perception and Emotions Surrounding Teleconsultation in Pediatric Cancer Care During the COVID-19 Pandemic. Journal of pediatric hematology/oncology, 2023, Journal of pediatric hematology/oncology, 45 (2), p.e222-e227. ⟨10.1097/mph.0000000000002425⟩. ⟨hal-04452962⟩
15 Consultations
0 Téléchargements

Altmetric

Partager

Gmail Mastodon Facebook X LinkedIn More