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Article Dans Une Revue Studies in Health Technology and Informatics Année : 2023

Automated Monitoring Reports of the Activity of the French National Professional Suicide Prevention Helpline

Résumé

The French Professional Suicidal Helpline 3114 was launched on October 1st, 2021. The objective of this study was to implement automated reports of the activity of the suicidal helpline. We developed automated reports and presentations with Rmarkdown. Two formats were developed, national reports to present for a funding agency and regional reports for each calling center. These reports fulfill a critical need to adjust call distribution patterns, identify problems, adjust communication across the territory and ensure that 3114 is delivering the service it is supposed to provide.
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Origine : Publication financée par une institution
Licence : CC BY NC - Paternité - Pas d'utilisation commerciale

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hal-04536519 , version 1 (23-04-2024)

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Antoine Lamer, Chloé Saint-Dizier, Emile Fares, Christophe Debien, Elise Cleva, et al.. Automated Monitoring Reports of the Activity of the French National Professional Suicide Prevention Helpline. Studies in Health Technology and Informatics, 2023, Studies in Health Technology and Informatics, 302, pp.474-475. ⟨10.3233/SHTI230177⟩. ⟨hal-04536519⟩

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