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Communication Dans Un Congrès Année : 2021

Telepressure and work life balance satisfaction: Impact of ICT mediated by workload and workaholism.

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Abstract The global pandemic has definitively anchored ICT in both the professional and private lives of individuals. Research about psychological health at work literature suggests that workplace telepressure interfere with intensity of use of the electronic mail, workload, recognition, LMX (Dose et al., 2019). The electronic mails (ME) at work are the communications tool the most used within the current companies. This study aimed to understand the relationships between the perception of the intensity of e-mail and telepressure on the one hand, and satisfaction with work-life balance on the other. Barber and Santuzzi (2015) found that telepressure was related to the intensity of responses via electronic mail. Employees under telepressure are likely to respond more frequently and more quickly to e-mails, in order to reduce response times and maintain the speed of the responses issued. Yet, telepressure and workaholism differ (Barber & Santuzzi, 2015), with workaholism referring to two components: excessive work and compulsive work (Machado et al., 2015; Schaufeli et al., 2009). Consequently, and at the same time, the mediating effect of workaholism and workload need to be tested. Participants, contacted at work, received the digital version of a questionnaire that they could fill out on-line. The questionnaire consisted of 40 subject items and factual questions (age, sex, seniority, etc.). The participants filled out the questionnaire at work, using seven-point Likerttype scales ranging from 1 (totally disagree) to 7 (totally agree). We varied the instructions in order to neutralize response biases (Podsakoff, MacKenzie, Lee, & Podsakoff, 2000). Results The results collected from 169 executives and equivalent showed us that the intensity of e-mail use was negatively related to satisfaction with work-life balance and positively related to telepressure. Moreover, workaholism played a significant mediating role in these two relationships. Workload played a mediating role between the intensity of ME use and satisfaction with work-life balance. Action levers are proposed for the primary, secondary and tertiary prevention of RPS, such as workaholism or burnout. Keywords: ICT, telepressure, workaholism, worklife balance. References Barber, L. K., & Santuzzi, A. M. (2015). Please respond ASAP: Workplace telepressure and employee recovery. Journal of Occupational Health Psychology, 20, 172–189. Dose, E., Desrumaux, P., & Rekik, M. (2019). Télépression au travail, relation entre l’utilisation de la messagerie électronique au travail et les échanges leader –membres : rôle de la reconnaissance et de la charge de travail. Le Travail Humain, 82, 151-181.


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Dates et versions

hal-04453951 , version 1 (12-02-2024)


  • HAL Id : hal-04453951 , version 1


Elisa Matignon, Eric Dose, Pascale Desrumaux. Telepressure and work life balance satisfaction: Impact of ICT mediated by workload and workaholism.. Journées scientifiques des jeunes chercheurs en Psychologie (JSJC13),, University of Lille, Nov 2021, VILLENEUVE D'ASCQ, France. ⟨hal-04453951⟩


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